ServiceX

September 22-24, 2019

Scottsdale, AZ

GET INSPIRED

Packed Days

Sessions

Awesome Event

AGENDA

With in-depth sessions, hands-on demos, and special guest speakers, we’ll show you game-changing ways to use the #1 Facilities Management Platform to go from reactive maintenance and repairs to rocking the customer experience. You’ll be challenged, enlightened, and with special activities and surprises, have some fun too.

Sunday, September 22, 2019

3:00 – 9:00 PM Registration Open
6:00 – 8:00 PM Welcome Poolside Reception

Monday, September 23, 2019

6:30 – 7:30 AM Bootcamp All-Body Workout
Ride & Shine Cycling
7:30 – 8:30 AM Registration / Breakfast
8:30 – 10:30 AM Service Bar, Innovation Showcase, Business Meetings, T-Shirt Bar
8:30 – 9:15 AM Keep Your Cool Using Refrigerant Tracking Manager to Stay Compliant and Save Time  Be More Productive Everywhere with Field Tech Manager  Turn Facilities Into a Bunch of Know-it-Alls with Analytics and Decision Engine  Create and Manage Complex Work Plans in a Snap with ServiceChannel Projects 
9:15 – 9:30 AM Break
9:30 – 10:15 AM Habit Burger Sizzles and You Can Too with 5 Asset Manager Best Practices  Get the Information You Need Faster with Work Order Lists and Dashboards  Make a Perfect Match Between Providers and Your Processes with the Provider App  Gain Visibility, Control, and Make Payments Painless with Payment Manager 
10:15 – 10:30 AM Break
10:30 – 12:00 PM ServiceChannel Keynote: The Future of Facilities Management with Tom Buiocchi, ServiceChannel CEO & Guests
12:00 – 1:00 PM Service Bar, Innovation Showcase, Business Meetings, T-Shirt Bar
12:00 – 1:00 PM Lunch
1:00 – 2:00 PM Guest Keynote with Jeff Henderson
From Convict to Celebrity Chef: Street-Smart Recipes to Create Your Success 
2:00 – 5:00 PM Service Bar, Innovation Showcase, Business Meetings, T-Shirt Bar
2:00 – 2:15 PM Break
2:15 – 3:00 PM Key Reports Your Business Partners are Craving  Trust but Verify: Know the Who, Why and When of Every Technician Interaction 
3:00 – 3:15 PM Break
3:15 – 4:00 PM Birds of a Feather:
Peer to Peer – Sharing Practical Tips for Using ServiceChannel
Birds of a Feather:
Perfecting Provider Connections. Find. Manage. Thrive.
Birds of a Feather:
Giving Your Assets a Long, Healthy Life
Birds of a Feather:
Putting Data and Reports to Work for You
4:00 – 4:15 PM Break
4:15 – 5:00 PM Chart Your Course to a More Strategic Facilities Team  Get Off the Bench, Up Your Game, and Make Your Mark – with Benchmarking 
5:30 PM Transportation to Stars & Stetsons Social
6:15 PM Stars & Stetsons Social

Tuesday, September 24, 2019

8:00 – 9:00 AM Breakfast
8:00 – 9:00 AM Service Bar, Innovation Showcase, Business Meetings, T-Shirt Bar
9:00 – 10:30 AM Guest Keynote and Fireside Chat with Shake Shack Founder Danny Meyer, ServiceChannel CEO Tom Buiocchi, and WSJ Reporter Sarah Nassauer
10:30 – 5:00 PM Service Bar, Innovation Showcase, Business Meetings, T-Shirt Bar
10:30 – 10:45 AM Break
10:45 – 11:30 AM Provider Relationships: From First Date to…Divorce?  Make the ROI Case to Your VPs for FM Technology – ASAP 
11:30 – 12:00 PM Break
12:00 – 1:00 PM Lunch
1:00 – 1:45 PM Key Reports Your Business Partners are Craving (Repeat)  Get Off the Bench, Up Your Game, and Make Your Mark – with Benchmarking (Repeat)  Get the Information You Need Faster with Work Order Lists and Dashboards (Repeat) 
1:45 – 2:00 PM Break
2:00 – 2:45 PM Make a Perfect Match Between Providers and Your Processes with the Provider App (Repeat)  Gain Visibility, Control, and Make Payments Painless with Payment Manager (Repeat)  Habit Burger Sizzles and You Can Too with 5 Asset Manager Best Practices (Repeat) 
2:45 – 3:00 PM Break
3:00 – 3:45 PM Keep Your Cool Using Refrigerant Tracking Manager to Stay Compliant and Save Time (Repeat)  Turn Facilities Into a Bunch of Know-it-Alls with Analytics and Decision Engine (Repeat) 
3:45 – 4:00 PM Break
4:00 – 5:00 PM Create and Manage Complex Work Plans in a Snap with ServiceChannel Projects (Repeat)  Be More Productive Everywhere with Field Tech Manager (Repeat)